Privacy Policy

Last updated: 21 August 2025

Who We Are

This privacy notice explains how Red Rock Geo, located at 1 Colleton Crescent, Exeter, England, EX2 4DG, collects, uses, and shares your personal data when you use our website or contact us. We are the data controller under UK GDPR.

Data We Collect & How We Use It

Purpose	Data Collected	Lawful Basis
Responding to enquiries (contact form, email, phone)	Name, email, phone number, message content	Our legitimate interests in responding to your request
Delivering services / communications	Contact details, preferences	Performance of a contract or pre-contractual necessity
Marketing (if opted in)	Name, email	Consent (you may withdraw at any time)
Analytics / improving the site	IP address, browser type, device info	Legitimate interests in enhancing our services

Google Analytics & Cookies

We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors interact with our website and to improve user experience.

Google Analytics sets cookies on your device to collect information such as your IP address, browser type, and site activity.
This data may be transferred to and stored on Google servers located outside the UK/EEA (including in the United States).
Google processes this information on our behalf and may combine it with other data it holds if you are logged into a Google account.

You can:

Manage or withdraw your consent at any time via our cookie banner or browser settings.
Opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on

Sharing Your Data

We may share data with trusted third parties to support our operations (e.g., CRM providers, website hosts, analytics providers like Google). These partners act as processors and are bound by contract to safeguard your data. We do not sell your personal data.

International Transfers

If data is transferred outside the UK (for example, to Google servers in the USA), we ensure it is protected through appropriate safeguards, such as the UK International Data Transfer Agreement (IDTA) or other legally recognised mechanisms.

Data Retention

Website analytics data is retained for up to 26 months in Google Analytics (or as otherwise configured), after which it is automatically deleted or anonymised.
Other personal data is kept only as long as necessary—typically up to 6 years for contractual and legal purposes.

Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Restrict or object to processing (including analytics and marketing)
Request data portability
Withdraw consent (where applicable)
Lodge a complaint with the ICO

To exercise these rights, contact us at: office@redrock.global

Security Measures

We implement appropriate technical and organisational measures to protect your personal data, such as encryption and access controls.

Changes to This Policy

We may update this notice. Any changes will be posted here with a revised “Last updated” date.

Contact Us

For privacy-related enquiries, please contact:
Email: office@redrock.global